Shipping Policy

Last Updated: May 2026

Thank you for shopping at My Sancho's Place. All products sold on our website are made-to-order. Once an order is placed, it enters our production process before being shipped to your delivery address.

Order Processing

• Orders are typically processed within 2–7 business days.
• Processing times may be longer during holidays, sales events, or periods of high order volume.
• Orders are processed Monday through Friday, excluding major holidays.

Shipping Times

Estimated delivery times after production:

• United States: Standard shipping usually takes 3–7 business days.
• International Orders: Delivery times vary by destination and carrier.

Tracking Information

Once your order has shipped, you will receive a confirmation email containing tracking information.

Shipping Delays

Shipping delays caused by carriers, weather conditions, customs processing, or circumstances beyond our control may occur.

Incorrect Shipping Addresses

Customers are responsible for providing accurate shipping information. Orders returned due to an incorrect or incomplete address may require additional shipping charges for reshipment.

Lost Packages

If your package appears lost in transit, please contact us at support@mysanchosplace.com. We will work with the carrier to investigate the issue.